By accessing or using the Restat Website (the “Website”) or placing an order, you agree to the practices described in this Privacy Policy.
1. Introduction
Restat (“we”, “us”, “our”) is committed to protecting your privacy and collects only the personal information that is strictly necessary to fulfill your orders and provide the requested services. We adhere to the principles of data minimization under UAE PDPL.
2. Information We Collect
We collect only the personal information that is necessary to process and fulfill your customer order. This includes:
Contact and Delivery Information: Name, shipping address, phone number, and email address.
Order Information: Details of the products you order and transaction references.
Payment Information: Payment details (processed securely by third-party payment providers. We do not store full card numbers or sensitive payment data).
We do not collect any additional personal information beyond what is required to complete and deliver your order, such as browsing history, marketing preferences, or any non-essential data, unless you voluntarily provide it for a specific purpose (e.g., customer support inquiry).
Technical data (such as IP address and basic device information) is collected automatically only as needed for website security and basic functionality.
3. How We Use Your Personal Information
We use the personal information we collect solely to fulfill your orders and meet our contractual obligations. Specific uses include:
Processing your order and payment.
Arranging shipping and delivery.
Sending you order confirmations, updates, and delivery notifications.
Handling any necessary customer support related to your order.
Complying with legal and regulatory requirements.
We do not use your data for marketing, profiling, or any other purposes beyond fulfilling your order.
4. Sharing Your Personal Information
We share your personal information only with third parties who are strictly necessary to fulfill your order, such as:
Payment processors.
Shipping and delivery partners.
Any other service providers acting on our behalf solely for order fulfillment.
These parties are contractually required to protect your data and use it only for the purpose of fulfilling your order. We do not sell your personal data or share it with any other third parties for marketing or unrelated purposes.
5. Use of Cookies and Similar Technologies
We use only essential cookies necessary for the Website to function (e.g., remembering your shopping cart and enabling secure checkout). We do not use non-essential tracking, analytics, or marketing cookies that would collect additional personal information.
You can manage cookies through your browser settings. Disabling essential cookies may prevent you from completing an order.
6. Data Security
We implement appropriate security measures to protect the limited personal data we collect.
7. Data Retention
We retain your personal data only for as long as necessary to fulfill your order, handle any related issues (such as returns or warranties), and meet legal obligations. After that, we securely delete or anonymize it.
8. Your Rights Regarding Your Personal Information
You have the following rights under UAE PDPL:
Right to access, correct, or delete your personal data.
Right to restrict or object to processing.
Right to data portability.
Right to withdraw consent (where applicable).
To exercise these rights, please contact us using the methods provided on the Website. We will respond promptly and verify your identity before processing any request.
9. Changes to This Privacy Policy
We may update this Privacy Policy as needed. The updated version will be posted on the Website with the new “Last Updated” date. Continued use of the Website after changes means you accept the updated Policy.
10. Contact Us
For any questions regarding this Privacy Policy or your personal data, please use the contact methods provided on the Website.
Last Updated: May 2026